Brands We Service
Southern Atlantic Service is approved as a factory authorized service provider for a number of major appliance manufacturers. Our team of highly skilled technicians have all been professionally trained by these premium manufacturers and their repair skills are continually upgraded with new product knowledge. CLICK HERE to find all factory authorized services
We specialize in offering extended warranties for residential major appliances. Providing home owners outstanding customer service in the Greater Toronto Area since 1984, we offer “flat-fee” annual contracts to include all major appliances. We would be happy to give you an on-line quote for your appliances CLICK HERE To Get A Quotation
We also provide a C.O.D. service on appliances which are not currently under warranty, for most brands. We would be happy to speak with you about joining our extended warranty program after the repair is completed. Please feel welcome to contact us and ask about our many different contract incentives. CLICK HERE to schedule a service call
After some difficulties with our Thermador fridge and freezer, Thermador in Montreal told us they would look after getting us just the right service company and just the right service person. They did just that, they called you and you sent Colin. I can't say enough about how interested Colin was in our dilemma and how much patience he showed in helping me to understand how we could resolve the issues we had been having due to some bad advice and installation work by Caplan's Appliances. Thank you so much for the help and please pass on my thanks to Colin. If the fridge or freezer ever does actually break I will be sure to call you, and am planning to pass your name on to friends of mine. It is wonderful to know that there are still some companies out there who do care. Thanks so much again,
Many thanx Marj K.
I have been a long-time customer of your Company. I would like to thank you for your expertise. Oscar came to our Condo about a week ago, we were having a problem with our refrigerator freezer making ice cubes. He was not sure so he got information and researched our problem. It seems that the sensors were the problem. They needed replacing. I am so happy that was the problem.
The refrigerator/freezer is working excellent better than it has since the summer.
I would like to thank Oscar on a job well done we really appreciated his expertise and to thank Southern Atlantic for hiring truly great people that know what they are doing.
Ruth will know which Oscar I am talking about.
He provides great customer service and does a great job being the face of your company.
I was so very impressed with the service call this morning. The gentleman that came into our home I believe his name was Ke was not only pleasant and courteous. He was polite and explained in detail the repair and the time it would take. After several years of dealing with sears and the total disrespect of the service men, My mother’s good friend and bosses wife highly recommended your company. It was so delightful to have someone come in and treat me the way I would hope to treat others. I can’t say enough about feeling like I wasn’t just another customer but that I was important.
Thank you again so much and I look forward to dealing with you in the future with any and all appliance repairs.
Susan R & Carol R
Diane and Ernie
Big thank you to Oscar for his professionalism and skill. He left my laundry room so clean and got the fluff from 10 years behind my dryer! I didn’t even ask him to do this.
He has fixed my oven in the past, and I was always happy with his service and kindness.
Just a note to say how much I appreciate your thoughtful and wonderful service! From the person on the phone...Ruth, and is Filomena still with you? I am treated with respect and efficiency. As you all know...I adore Prit....I appreciate that you send him to me wherever I am, be it the cottage or the city...and I know that the cottage isn't easy for you to arrange! Prit is so knowledgeable and skilled that everything is organized immediately and the plan to fix our problems is made. This is just a note of appreciation for a service firm that takes the extra step to help their clients.
Thanks so much Ruth! We ordered the part as suggested and were able to fix it ourselves. Very happy!!
Nicest guy.... courteous, professional, overall, very customer-service oriented.
Oscar is such a lovely person. It is a pleasure to have him service my appliances with his good expertise, and pleasant manner.
Gary & Margot M